Shipping & Returns
Shipping & Returns Policy
At Sweet Angels Heaven4kids, we want to ensure your shopping experience is as smooth as your child’s smile. Please find our clear and simple policies below.
🚚 Shipping Information
We are happy to deliver happiness to every corner of the country!
- Coverage: We ship all across India.
- Delivery Time: Your order will typically reach you within 3 to 8 business days, depending on your city’s distance from our warehouse.
- Tracking: Once your order is dispatched, you will receive tracking details to follow your package's journey.
🔄 Returns & Exchanges
We understand that sometimes sizes don’t fit or expectations differ. We offer a smooth exchange and return process for:
- Size Issues (If the fit isn't perfect for your little one).
- Quality Issues (In the rare case of a manufacturing defect).
Important Conditions:
- Hygiene First: For the health and safety of all our "Sweet Angels," we only accept products that are unused, unwashed, and have original tags attached. * Shipping Costs: Please note that the original shipping amount paid at the time of purchase is non-refundable.
🛠 How to Initiate a Return or Exchange
We like to handle things personally to ensure there are no errors. Follow these simple steps:
- Call Us First: Before sending any item back, please call us at +91 9825686709 to confirm your return or exchange request.
- Approval: Our team will guide you on the process once the request is confirmed over the phone.
- Self-Ship: After confirmation, the customer is required to ship the product back to us using a reliable courier service.
- Processing: Once we receive and inspect the item (to ensure it is unused), we will promptly process your exchange or refund.
Questions?
We are here to help! If you have any doubts regarding your order, feel free to reach out to our support team at the number mentioned above.
